A clear scope. An agreed fee.

Choose the engagement that fits the problem.

You might want a second opinion on something specific, help understanding a wider problem or someone to work through the first changes with you. These offers give you a clear starting point. Each offer stands alone. We'll help you choose one that fits.

Start with a free 20-minute fit call.

A focused offer

Strategic Diagnostic

Find what is holding the business back and decide what to do next.

A focused review of one business challenge, bringing together the available evidence, customer-facing touchpoints and stakeholder perspectives to identify practical next steps.

Email about the Strategic Diagnostic

One business challenge examined through the available evidence, with three prioritised recommendations and a practical 90-day action plan.

Timing

Approximately 10 working days from the agreed start date, once the initial payment and required materials are received.

Fee

R10,000 fixed fee

50% to book and begin; 50% on delivery. Any applicable VAT is confirmed in the written quotation.

Scope
  • One business or brand, one agreed challenge and one primary customer group.
  • A 60-minute discovery session with the decision-maker.
  • A conversation of up to 30 minutes with one additional person involved in the challenge.
  • Review of up to three agreed touchpoints, supported by existing client information.
  • A focused public review of up to three competitors where relevant.
  • A 60-minute findings session.
Deliverables
  • A concise diagnostic report of approximately 5 to 8 pages.
  • The issue, supporting evidence, likely causes and information gaps.
  • Three priority recommendations.
  • A practical 90-day action plan with recommended owners, sequencing and success measures.
  • One consolidated round of factual corrections and clarification within five working days of the findings session.
Boundaries

Implementation is scoped separately. The diagnostic excludes:

  • Full brand strategy or rebranding
  • Design production, website development or campaign execution
  • Photography or video
  • Primary customer research
  • Technical, legal or financial audits

Focused Review

A second opinion on one existing asset, with specific feedback and three priorities you can act on.

A business owner with a specific concern about an existing homepage, sales presentation or customer communication.

Fixed fee

R5,000

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Scope
  • One business, one primary audience and one agreed question.
  • One 45-minute briefing with the decision-maker.
  • Review of one existing asset: one homepage, one sales presentation of up to 15 slides, or one customer communication of up to 1,500 words.
  • Review based on supplied material and information.
  • One 45-minute findings session.
Deliverables
  • A concise review of approximately 2–3 pages.
  • The key issues, supporting examples and three priority recommendations.
  • Practical next steps for the owner or their team.
Exclusions and timing
  • No wider business diagnostic, competitor review, additional stakeholder interviews, original customer research, rewritten copy, design production or implementation.

Timing: Approximately five working days from the agreed start date, once payment and required materials are received.

Payment: R5,000 fixed fee. 50% to book and begin; 50% on delivery of the review and findings session.

Brand and Offer Clarity

Help explaining who you serve, what you offer and why it matters, with positioning and messaging your team can use.

A business struggling to clearly explain its offer, identify its primary audience or communicate what makes it relevant.

Fixed fee

R15,000

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Scope
  • One business, one core offer and one primary customer group.
  • One 90-minute workshop with the decision-maker.
  • Review of existing brand and sales materials supplied by the client.
  • A focused public review of up to three competitors.
  • One 60-minute handover session.
Deliverables
  • A positioning statement.
  • A clear definition of the core offer and intended audience.
  • A value proposition.
  • A messaging hierarchy covering the main promise, supporting benefits and available proof.
  • A one-page sales narrative for use when briefing marketing or sales work.
  • A concise document bringing these decisions together.
Exclusions and timing
  • No full brand strategy, business naming, logo or identity development, brand guidelines, customer research, website copywriting, design production or campaign implementation.

Timing: Approximately 10–15 working days from the agreed start date, once the initial payment and required materials are received.

Payment: R15,000 fixed fee. 50% to book and begin; 50% on delivery of the final documents and handover session.

Customer Journey Improvement

A review of the steps from enquiry to onboarding, with an improved journey, practical actions and clearer customer communications.

A business experiencing confusion, inconsistent follow-up or unnecessary administration between a customer’s first enquiry and onboarding.

Fixed fee

R20,000

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Scope
  • One business, one primary customer group and one enquiry-to-onboarding journey.
  • Review of up to five existing touchpoints.
  • One 60-minute discovery session.
  • Up to two additional stakeholder conversations of 30 minutes each.
  • Review of existing client-supplied information.
  • One 60-minute handover session.
Deliverables
  • A map of the current journey and its key points of friction.
  • A recommended improved journey.
  • A prioritised improvement plan with suggested owners and measures.
  • Rewritten copy for up to three agreed customer communications, capped at 1,500 words in total.
  • One practical team checklist covering the agreed process.
Exclusions and timing
  • No primary customer research, additional journeys, CRM migration, software configuration, technical integrations, automation development, website development, visual design production or ongoing customer-service management.

Timing: Approximately 15 working days from the agreed start date, once the initial payment and required materials are received.

Payment: R20,000 fixed fee. 50% to book and begin; 50% on delivery of the final documents and handover session.

Strategy into Action Sprint

Four weeks of focused support to produce two agreed deliverables around one business priority.

A business that knows what it needs to improve and wants focused support delivering the first agreed changes.

Projects from

R25,000

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Scope
  • One business, one primary audience and one defined priority.
  • One 60-minute discovery session to confirm the objective, available evidence and delivery scope.
  • A focused action plan.
  • Production of two deliverables selected from the menu below and agreed in the quotation.
  • Two progress sessions of up to 30 minutes each.
  • One 60-minute handover session.
Deliverables
  • A sales presentation of up to 10 slides, using the existing brand identity and client-supplied facts and assets.
  • A three-message enquiry or follow-up sequence, capped at 900 words total.
  • Homepage copy of up to 1,000 words.
  • One process map and an accompanying operating checklist for a single workflow.
  • One basic Google Sheets lead tracker with up to three tabs and a walkthrough. No integrations or automated synchronisation.
  • A simple measurement plan describing what the client should monitor after implementation.
Exclusions and timing
  • No comprehensive business diagnostic, new brand identity, full website build, paid-media management, complex automation, CRM implementation, custom software, photography, video or ongoing management. Deploying a website, sending campaigns, configuring software or integrating systems is not included.

Timing: A four-week engagement from the agreed start date, dependent on timely client inputs and feedback.

Payment: R25,000 fixed fee. 50% to book and begin; 50% on delivery of the agreed final work and handover session.

Shared scope and payment terms

Clear boundaries make useful work easier.

  • One consolidated revision round on the agreed deliverables.
  • Feedback must be supplied within five working days of initial delivery.
  • Revisions refine the agreed direction; new objectives, assets or deliverables require a separate quotation.
  • The client supplies one accountable decision-maker, required materials, factual information and timely feedback.
  • Timing starts from the agreed start date once the initial payment and required materials have been received.
  • Delayed client inputs may move delivery dates.
  • Sessions are remote. Travel and on-site work are separately quoted.
  • Any applicable VAT is confirmed in the written quotation.
  • External purchases, licences and supplier costs are excluded unless expressly included in the quotation.
  • Additional work requires a separate agreed quotation.
  • No guaranteed sales, revenue, savings or growth are promised.